Services

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All services can be combined and scaled to your operation.  

Do you have an expert team that can produce quality documentation but you need some help getting it published? Formatting and editing may be all you need.  

Are you looking to update your document control system for more compliance but don’t need any assistance with the document themselves? Then a Document Control consultation may fit the bill.  

Is your operation growing and you don’t have the time to create new manuals or training programs? An entire package may be required to take care of every aspect of the operations documentation.  

Compliance is essential in Aviation, both regarding external regulations and internally created policies and procedures.  

Compliance Services can include: 

• Checking current manuals / documents / procedures against the applicable regulations.  
• Creating Tables of Compliance/Concordance for applicable regulations.  
• Creation of processes to ensure continued compliance and documentation of said processes.  
• Checking of internal compliance within manuals / procedures and across departments. 

Well written manuals and documents are essential. Clear and concise policies and procedures make daily operations easier and ensure higher compliance. Inconsistencies are often found after multiple revisions of documents, especially if worked on by multiple authors. A dedicated Technical Writer can ensure consistency and clarity throughout the content of an entire document. 

Technical Writing Services can include: 

• Reviewing already written material for clarity and flow of information / ideas.  
• Creating robust policies or procedures.  
• Documenting processes already in place. 

Properly formatted documents are easier for both the writer and the end user to work with. Consistent formatting throughout a document can allow for changes to be made simply and easily and allow for the text to always appear as intended when being published. Formatting for digital publication allows for easy navigation within the document when being read on computers or tablets.  

Formatting Services include: 

• Reformatting existing manuals / documents.
• Creating templates for formatting of new manuals / documents.  
• Styles / colours / fonts based on company colours / logo etc.  
• Optimizing documents for digital publication.  
• Publishing documents.  

Editing and Proofreading are an essential step to ensuring a compliant and error free document.  

Editing / Proofing Services can include: 

• Editing documents for more consistent or logical flow of content.  
• Proofreading for grammar/spelling/punctuation errors.  

Document control is a requirement for operators, and a robust control system can make working on documents easier and ensure compliance.  

Document Control Services can include: 

• Creation of Document Control Systems scaled to the level of the operation.
• Creation and documentation of processes and procedures.
• Compliance with Transport Canada document control requirements.
• Inclusion of all associated documents (Forms, training material, external documents, etc.) 
• Updating / verification of current Document Control. 
• Control procedures for non-regulatory documents. 
• Verification / documentation of externally produced documents.  
• Creating training material and courses for document maintainers working with Word, PDF’s, Excel, etc.  

Well made and up-to-date training material is vital for effective training. Training material can be produced in a variety of formats for use in classroom or computer-based training.  

Training Services can include:  

• Programs or courses for any / all aspects of training.  
• Compliance documentation for all programs / courses.  
• Flight training modules.  
• Simulator scripts.  
• PowerPoint / computer-based training presentations. 
• Digital training forms.  
• Study guides / notes for students.